What Sets Us Apart from Online Therapy Platforms

You've heard the names... BetterHelp, ,Sondermind, Headway, Rula, Talkspace , Alma , Cerebral,7 Cups... all online therapy platforms designed to provide counseling to a bigger audience who may not have otherwise gotten the help they needed. Great idea, right? But here's the problem... these platforms are corporations or subsidiaries of corporate giants. They take on as many patients as they possibly can and first priority is making money. It is a billion dollar business.

Quantity over Quality

Corporate platforms operate on volume. Therapists are given many new patients at a time, requiring excessive paperwork while trying to treat existing patients at the same time. This results in burnout and high turnover. Patients often report losing their therapist mid treatment and being reassigned without any option. Sometimes this happens several times. For patients with trauma, trust or abandonment issues this can be devastating.

Privacy Protection Guaranteed

Several platforms have had major data breaches. One settled out of court with the FTC in 2020 , paying a fine of $7.8 million. Another admitted to allowing trackers to read confidential patient session notes to identify key terms to be used in future marketing. This is what can happen when you choose a giant corporation who prioritizes money over patient care. They are not held to the same HIPPA laws because the apps themselves are not covered entities.

Have Questions Before You Commit To Anything?

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